MBI8 Privacy Policy

Last Updated: July 9, 2025

1. Introduction

At MBI8, we are committed to protecting your privacy and personal information. This Privacy Policy explains how MBI8 collects, uses, stores, and protects your personal data when you use our online casino services in Malaysia and Thailand.

MBI8 operates under strict data protection standards to ensure your information remains secure and confidential at all times.

2. Information We Collect

2.1 Personal Information

When you register with MBI8, we collect the following information:

  • Full name and date of birth
  • Email address and phone number
  • Residential address
  • Payment information and banking details
  • Identity verification documents

2.2 Gaming Information

MBI8 automatically collects information about your gaming activities:

  • Game preferences and playing history
  • Betting patterns and transaction records
  • Deposit and withdrawal history
  • Bonus and promotion usage

2.3 Technical Information

We collect technical data to improve our services:

  • IP address and device information
  • Browser type and operating system
  • Website usage patterns
  • Cookies and tracking technologies

3. How MBI8 Uses Your Information

MBI8 uses your personal information for the following purposes:

  • Account registration and identity verification
  • Processing deposits, withdrawals, and gaming transactions
  • Providing customer support and technical assistance
  • Preventing fraud and ensuring account security
  • Compliance with legal and regulatory requirements
  • Marketing communications (with your consent)
  • Improving our services and user experience

4. Data Security at MBI8

MBI8 employs industry-standard security measures to protect your personal information:

  • 256-bit SSL encryption for all data transmissions
  • Secure servers with advanced firewall protection
  • Regular security audits and vulnerability assessments
  • Restricted access to personal data on a need-to-know basis
  • Secure payment processing through licensed providers

5. Information Sharing

MBI8 does not sell, rent, or share your personal information with third parties, except in the following circumstances:

  • With your explicit consent
  • To comply with legal obligations or court orders
  • To prevent fraud or illegal activities
  • With licensed payment processors for transaction processing
  • With regulatory authorities as required by law

6. Your Rights

As a MBI8 customer, you have the following rights regarding your personal data:

  • Right to access your personal information
  • Right to correct inaccurate data
  • Right to request data deletion (subject to legal requirements)
  • Right to object to data processing
  • Right to data portability
  • Right to withdraw consent for marketing communications

7. Cookies and Tracking

MBI8 uses cookies and similar technologies to enhance your gaming experience. These technologies help us:

  • Remember your preferences and settings
  • Analyze website traffic and user behavior
  • Provide personalized content and offers
  • Ensure website security and prevent fraud

You can control cookie settings through your browser preferences.

8. Data Retention

MBI8 retains your personal information only as long as necessary for the purposes outlined in this policy or as required by law. Gaming transaction records are typically retained for 7 years to comply with regulatory requirements.

9. Contact Information

If you have any questions about this Privacy Policy or how MBI8 handles your personal information, please contact us:

MBI8 Customer Support

Email: privacy@mbi8.com

Live Chat: Available 24/7 on our website

Social Media: Telegram

10. Policy Updates

This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. MBI8 will notify you of any significant changes through email or website notifications.